Privacy Policy

At Otis Virginia, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, purchase our products, or interact with us in any way. By using our website and providing your information to us, you consent to the terms of this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information. We may also collect non-personal information such as your IP address, browser type, and operating system.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders
  • Providing customer support and responding to inquiries
  • Sending order confirmations, shipping notifications, and other transactional emails
  • Improving our products, services, and website
  • Marketing and promotional purposes, with your consent

Data Security

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption technology to protect your sensitive information during transmission.

Third-Party Services

We may use third-party service providers to assist us in operating our website, conducting our business, or servicing you. These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can choose to disable cookies through your browser settings, but please note that some features of our website may not function properly if you do so.

Your Rights

You have the right to access, correct, or delete your personal information at any time. You may also opt out of receiving marketing communications from us by following the instructions provided in our emails or contacting us directly. However, please note that we may still send you transactional or administrative communications related to your orders.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].

By using our website and providing your information to us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.